Yes, the product looks exactly the same as shown in the images on the website. However, there may be slight variation because of light and device.

Definitely, you can connect with our customer support team and request extra images of the dress.

Absolutely we use soft net, satin fabrics, organza and other fabrics that are kids-friendly and soft on kids' skin.

All the accessories & Swarovski used on the dresses are kids-friendly and safe for kids

Yes, you can order without login. But we highly recommend to login for a seamless experience. Logging Cute Craves will make placing and tracking orders simple and easy. Also, our registered users can enjoy many other benefits like they are eligible for login offers and also receive information about our new arrivals and latest offers on priority.

To place an order with us, customers should first register with us. Registering ensures smooth services be it getting updates regarding the latest offers or receiving notifications about flash sales.

Registering on Cute Craves is simple. All you have to do is enter your email address and password and create an account.

If you forgot your password or you want to reset the password of your Cute Craves account then simply click on ‘Forgot Password’ and you will receive an email by which you can change your password easily.

Yes, you can change the shipping address and personal details easily by editing your profile on the ‘My Account’ section on our website.

Cute Craves has three simple steps to place an order: First, select your items, second add them to your cart and lastly proceed to check out. That’s it! Your order will be placed!

Once you place an order on our website you will receive a confirmation message via email and SMS. However, you can also go to the ‘Orders’ section on the website to check out your orders.

We keep updating you all about your order status. However, you can also track your order using the tracking number/ID shared with you through confirmation email and message.

Yes, you can cancel your order within 24 hours of placing the order by providing a valid reason for canceling.

No, Cute Craves has custom-made products that are manufactured directly by artisans so we don’t have any cash-on-delivery option for the orders.

Yes, absolutely you can get different sizes of the same dress. For that, you have to contact our customer support department to provide all your details and place a pre-order.

Pre-order is a process by which customers can customize the size of dresses listed on the website according to their specific requirements.

Usually, delivery of pre-orders takes 5-6 extra days as our products are custom-day and hand-crafted.

In case we pre-order our return/exchange and refund policy remain the same

Yes, we ship across the world.

For customer's orders within India, the standard shipping charges are free.

International customers will be charged a minimum of 2000 INR as shipping cost. However, the rates will vary depending on the destination and the weight of the order.

International customers have to solely pay all the taxes, fees and customs duties including the shipping costs. For more details, refer to our ‘Shipping Policy’ page.

In case you are a domestic customer then you can place your return within 24 hours of delivery. Returned items must reach us within 5 working days.

Return will be accepted and refund will be initiated only when it passes quality inspection by our quality checking department once we receive the order.

As per our refund policy, we refund you the entire order amount after deducting 15% of the restocking cost in the form of store credit only when our quality inspection department approves it.

We issue store credit in the form of a refund of your order. Store credit should be used within 60 days from the date of issue for another purchase on our website.

We encourage you to go through our ‘Return & Refund’ section which has comprehensive guidelines on return/exchange and refund.

International customers are not eligible to place a return/exchange of the item(s)